Access Statement

At the Queen's Head Hotel, we aim to fulfil all our customers needs and requirements. Please find below a statement of facilities we can and can not provide.

We are a small Hotel in the historical town of Berwick-upon-Tweed, located just off the main street at the bottom of the hill, although we are very central there are a number of hills in the town, so walking can be difficult, but there are taxis available to help you around the town, (which are reasonably priced).

We don’t have private parking at the hotel and at the front of the hotel, parking is only any one hour in the day (60p) if you have a disabled badge there aren’t any restrictions, there is another car park 100 yards from the hotel, which is fairly flat, but cobbled and costs £3.60 for the day.

Residential Guests

We have six bedrooms all en-suite, the bed sizes are as follows, double is 4ft 6ins and the singles are 3ft, two of our rooms offer a substantial chair bed for an extra guest,  all beds are accessible from both sides. All our showers are fairly accessible with just a small step.

• Room 1 is a twin with shower room
• Room 2 is a small double with shower room
• Room 3 is a twin with a chair bed and a shower room
• Room 4 is a twin with shower room
• Room 5 is a family room with double, single and chair bed and a shower room
• Room 6 is a double with bath and shower

If you require any further information or have any comments about our services please do not hesitate to contact us at the Queen's Head Hotel.

Non residential guests (i.e. people coming for lunch or dinner)

The front door is very wide and opens inward, for easy wheelchair access, also the door frame and all down stairs door frames are highlighted with dark paint making them easy to see.  We have a ramp available for wheelchair access into the bar, but unfortunately we do not have any down stairs toilets. The toilets are on the first floor, to the ladies there are six steps a left turn another six steps then a very small step and one step into the toilet. The gentlemen's toilet is also up six steps, a turn to the right and five steps and then a step into the toilet.

Although we do not accept dogs into the hotel, we do welcome any form of guide dog, i.e. for the blind or deaf, when people wish to dine with us or just to have a drink.

We do not have any outside facilities, i.e. garden or patio area.